We ship free to every address in Canada and the United States. No minimum order, no fine print.
Delivery Windows
Orders typically arrive within 5–14 days in the United States and 5–12 days in Canada, counting from your order date. This includes both warehouse processing and transit — it's not just a shipping-carrier estimate, so it holds even before your order physically ships. Weather, customs, and carrier volume can still add time.
Processing
Orders are confirmed by email as soon as payment clears. Once your order ships, you'll get a second email with tracking.
Where We Ship
Currently Canada and the United States only. We don't ship internationally yet.
Delays
If your order is running well past the estimated window, email support@velvexa.ca with your order number and we'll look into it.